Privacy Policy
Your privacy is important to us. This Privacy Policy explains how HardBuild Construction Services collects, uses, and protects your personal information when you visit our website or use our services.
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, request a quote, or contact us for services. This may include:
- •
- • Project Details: Information about your construction needs, project requirements, and budget
- • Communication Records: Information from your correspondence with our team
- • Website Usage: Pages visited, time spent on site, and browser information
What We Don't Collect
- ✓ Sensitive financial information or payment details
- ✓ Personal identification numbers (Social Security, etc.)
- ✓ Private medical or health information
- ✓ Political affiliation or religious beliefs
Your Rights: You have the right to know what information we have about you and to request corrections or deletion of any inaccurate data.
How We Use Your Information
Service Delivery
We use your information to provide construction services, respond to inquiries, process quotes, and manage ongoing projects effectively.
Communication
We contact you about project updates, schedule appointments, send important notices, and follow up on service satisfaction.
Business Improvement
We analyze website usage and customer feedback to improve our services, enhance user experience, and develop better construction solutions.
Legal Compliance
We use information to comply with legal obligations, protect against fraud, and maintain accurate business records as required by law.
Marketing Communications
With your consent, we may send you promotional materials about new services, special offers, and company updates that may interest you.
Emergency Notifications
We may contact you regarding urgent project matters, safety concerns, or critical service updates that require immediate attention.
Information Sharing and Disclosure
We Never Sell Your Data
HardBuild Construction Services does not sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy is not for sale.
Limited Sharing for Business Operations
We may share your information only in these specific circumstances:
- • Service Providers: Trusted contractors, architects, and suppliers who assist with your project
- • Legal Requirements: When required by law or to protect our legal rights
- • Business Transfers: In the event of a merger, acquisition, or sale of assets
- • Emergency Situations: To protect the safety of individuals or property
Strict Confidentiality Agreements
All parties with whom we share information are bound by confidentiality agreements and are only permitted to use the information for the specific purposes we specify. We implement appropriate safeguards to protect your information when sharing is necessary for business operations.
Data Security Measures
Technical Safeguards
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS protocols both in transit and at rest.
Access Controls
Strict access controls limit who can view your information, with regular access reviews and authentication requirements.
Secure Infrastructure
Our servers and databases are protected by firewalls, intrusion detection systems, and regular security monitoring.
Administrative Safeguards
Staff Training
Our employees receive regular privacy and security training to ensure responsible handling of your information.
Incident Response
We have established procedures for detecting, investigating, and responding to potential security incidents.
Regular Audits
We conduct periodic security assessments and privacy audits to ensure our protections remain effective and up-to-date.
Data Retention Policy
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer project information is typically retained for 7 years after project completion to comply with legal requirements and warranty obligations. You may request deletion of your data at any time, subject to legal retention requirements.
Your Rights and Choices
Access and Transparency
- • View the personal information we have about you
- • Request a copy of your data in a portable format
- • Learn how your data is being used and shared
- • Receive notifications about data breaches
Control and Correction
- • Correct inaccurate or incomplete information
- • Update your contact preferences anytime
- • Unsubscribe from marketing communications
- • Withdraw consent for non-essential processing
Deletion and Portability
- • Request deletion of your personal information
- • Export your data in a readable format
- • Request restriction of processing
- • Object to certain types of data processing
Security and Appeals
- • File complaints with regulatory authorities
- • Appeal decisions about your data rights
- • Report security vulnerabilities to us
- • Request enhanced security measures
Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer using the information provided below. We will respond to your request within 30 days and may require additional information to verify your identity before processing your request.
Note: Some requests may be limited by legal requirements or legitimate business interests. We will always inform you if we cannot fulfill your request and explain the reasons.
Cookies and Tracking Technologies
Essential Cookies
These cookies are necessary for our website to function properly and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences or filling in forms.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
Marketing Cookies
These cookies track your browsing habits to show you advertisements more relevant to you. They may be used to build a profile of your interests and show you relevant advertisements on other websites.
Cookie Management: You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Your Cookie Choices
Accept All Cookies
Allow all cookies for the best website experience
Essential Only
Allow only essential cookies required for website functionality
Customize Settings
Choose which types of cookies to allow or reject
For more details, see our Cookie Policy
Contact Us About Privacy
Data Protection Officer
Office Location
SM City Bacolod
Non-Commercial Area
Bacolod City, Negros Occidental
Philippines
Additional Resources
Contact Form
Send us a message through our online contact form for the fastest response.
Visit Contact Page →Cookie Policy
Learn more about how we use cookies and similar technologies.
Read Cookie Policy →Terms of Service
Review our terms and conditions for using our services and website.
View Terms →Response Timeline
We are committed to responding to privacy inquiries within 30 days. For urgent matters or data breach notifications, we will respond within 72 hours. Our team will provide regular updates throughout the investigation process.
Privacy Policy Updates
When We Update This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through:
- • Email notifications to registered users
- • Prominent notices on our website
- • Updates to the "Last updated" date at the top of this policy
- • Social media announcements
Your Continued Use
Your continued use of our website and services after we post any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the changes, you should discontinue use of our services and contact us about your concerns.
Archive of Previous Versions
Previous versions of this Privacy Policy are available upon request. Please contact our Data Protection Officer if you need access to historical versions for compliance or legal purposes.